Beds24 job openings

We are Hiring!

Beds24 has provided software-as-a-service (SaaS) solutions for the accommodation industry since 2006. Our customers are hotels, B&Bs, holiday rentals or rental agencies in over 120 countries worldwide who use our product to receive online bookings and manage their business.

Beds24 has continuously launched innovations and many of those have become industry standard by now.

The team has been working remotely since our founding in 2006. Our office is in Berlin, but everyone at Beds24 is free to live and work remotely from wherever they want.

Current Job Openings

Technical Support Engineer

We are looking for a Technical Support Engineer to resolve customer and partner issues. The position is remote and flexible full-time.

Tasks

  • Investigate and resolve customer requests and queries
  • Support clients with complex setup and functionality requirements
  • Investigate potential bug reports and other technical issues
  • Escalate to and resolve issues with the Engineering team
  • Lead projects such as creating internal tools, processes and help articles
  • Liaise with product development teams
  • Test and document new product features

Requirements

  • 2+ years prior experience in tech support in a product tech company
  • Excellent written and verbal communication with a high typing speed
  • Strong problem-solving skills especially with complex technical problems
  • Ability to test on the web, desktop and mobile platforms
  • A demonstrated track record of providing prompt and compassionate customer care, using your well-rounded technical and analytical skills
  • HTML, JS, CSS and REST API knowledge is a bonus

We offer

  • A varied and responsible job in an international team
  • Opportunities in a successful growing company
  • A flexible full time remote position

Online Marketing Manager

We are looking for an Online Marketing Manager to join our growing team. The position is remote in flexible part-time.

Tasks

  • Planning, creation and management of paid marketing campaigns across Google, Facebook etc
  • Planning, creation and publishing of engaging content across our channels
  • SEO strategy implementation and optimization
  • Regular performance analysis and optimization

Requirements

  • You are a self-starter with a passion for digital marketing and discipline and efficiency to work on your own
  • 3+ years experience with SEO paid media platforms and content marketing
  • Excellent written communication skills in English. German language will be a bonus
  • Experience with Wordpress and Email tools. HTML and CSS will be a bonus
  • Proficient in Google Analytics
  • B2B demand generation and experience in the accommodation or tourism industry will be a bonus

We offer

  • A varied and responsible job in an international team
  • Opportunities in a successful growing company
  • A flexible part-time remote position

Become a member of our team

Join us and become part of a fast growing innovative technology driven enterprise. We are focused on our customers' needs and delivering an amazing product.

Interested? Send your resume and cover letter to hr(@)beds24.com.